Hilton London Metropole to radically transform the guest experience

 https://www.rpbi-openings.co.uk/ 29 March 2021

Hilton London Metropole, the largest Hilton outside of the US, is undergoing a multimillion-pound refurbishment that will radically transform and upgrade the guest experience.

The renovation is due to be completed by summer 2021 and will provide visitors with a completely new and upgraded stay. No element of the hotel will be left unchanged.

The 1,096 guestrooms and suites have undergone a striking transformation, designed with a contemporary and bold aesthetic that reflects different London boroughs. The venue’s four restaurants and bars will be relaunched with new drinking and dining concepts, including an all-day British brasserie, serving locally sourced ingredients, and a new suitably relaxed market-style dining outlet, that celebrates London’s street food scene. The refurbishment will also see the opening of a state-of-the-art 200sqm (2,153sqf) fitness studio.

Extensive renovations are being made to the hotel’s 35 event spaces and meeting rooms, including two dedicated hybrid meeting rooms and three ballrooms, which total over 4,600sqm (49,500sqf) in size, from the 1,062 Square Metres (11,431sqf) Richmond Suite to the Kensington Suite, with its open private foyer and space for up to 1,350 guests.

The hotel has embraced the latest in technology to ensure a seamless stay, from upgraded Wi-Fi to the introduction of Digital Key, which allows Hilton Honors members to check in and choose their room using their smartphone via the Hilton Honors app.

Sustainability is at the heart of Hilton London Metropole and its refurbishment. From the team members’ uniforms, made from sustainable materials, such as recycled plastic, to the green kitchens serving locally grown produce, the hotel has collaborated with a wide range of businesses and manufacturers to create an ethical and environmentally conscious space.

Remco Norden, Area General Manager says “Our ambitious multimillion pound renovation will maintain Hilton London Metropole as Europe’s leading conference and events hotel. The refurbishment will radically transform every element of the hotel, from our restaurants and bars to our bedrooms, suites and meeting and event spaces. It will elevate the guest experience and continue to make us the venue of choice for business and leisure travellers and corporate and private events of any scale.

“The refurbishment celebrates London and our hotel’s wonderful history. Despite the challenges the industry has faced in 2020, our hotel has an incredibly bright future, and this renovation is our opportunity to invest in it.”